MD Laser Spa Reviews & Testimonials

★★★★★
Had a relaxing wonderful experience
Linda M.

★★★★★
I love going to MD Laser Spa, and I love Amanda! I feel confident that everyone there is knowledgeable and they provide great services. They carry the products I want to buy; never recommend more products than I need, and I always look great when I leave, too! I don't go to any other spa for facials or cosmetic services.
Anonymous

Customer since 2005

★★★★★
Cindy is awesome ! She is kind, caring, funny and extremely gifted in what she does ! Love coming here, knowing that she is the one taking care of me !
Charlotte R

★★★★★
I have been coming to MD LASER SPA on a regular basis over the past few years. Have been very satisfied with the results of what I have had done. The ladies in the office are very professional and very sweet. I look forward to each visit. Can't say enough about the way I am treated.
Anonymous

★★★★★
Wow! Stopped in on a whim Saturday afternoon and was warmly greeted by everyone that was present. They were able to schedule an appointment for me later that week for a consult for an under eye fuller procedure. They reminded me via email and a nice phone call to see if I could come in earlier mid week to meet with Feh Azima. Feh's consult prior to the procedure was absolutely amazing. She's informative, engaging and knowledgeable. I completed the procedure same day and was in and out within an hour with incredible results! Will definitely look into returning for additional services soon! Thanks everyone!
Xavier G.

★★★★★
I have the best results every time I see Dr. Gray for botox. I have never experienced droop, which I did at a previous location, and that is my greatest fear.
Anonymous

Customer since 2011

★★★★★
Great
Reem M

Customer since 2012

★★★★★
Everyone was professional and kind as I walked in off the street to inquire about a Botox appointment. I was lucky they had had a cancellation. Within 10 minutes I had received a treatment and expert consultation. Today the area between my eyebrows is nice and smooth!
Nadine J

★★★★★
Dr. Gray and his staff was AWESOME! It was truly a WOW visit and I would definitely refer my friends and family.
Stefanii M

Customer since 2010

★★★★★
As always I felt beautiful walking out of the Spa.. The customer service is outstanding. Janet explained a few things that I was doing wrong so now I'm even going to be happier with how I look :o)
Carla B

Customer since 2011

★★★★★
xxxxx
Bonnie R

★★★★★
My husband and I recently got fillers to correct our under eyes. Dr. Gray was very informative and really explained procedure in depth. He took the time to tell us exactly what we needed and what his thoughts were based on each one of our under eye. We had our consultation and we were on board to get the fillers. We both are totally in love with our results, we both look refreshed and younger (which is a plus). I would recommend anyone looking to get fillers to come here! Amazing staff and Dr. Gray is awesome!
Vanisha N.

★★★★☆
Janet is exceptional. She takes care to help you achieve exactly what you want l Other employees, though need to stop talking so loudly while guests are in the treatment rooms. This can be easily remedied. Janet a five,+, noise level a 2 so overall a 4.
Lori R

Customer since 2012

★★★★★
Janet did a great job!
Theresa R

Verified customer

★★★★★
I had fillers done with Cindy and it was unbelievable, she was awesome told me what to expect and got the results she explained. I am going back soon.
Anonymous

★★★★★
Love the results I get every time.
Anonymous

Customer since 2009

★★★★★
Had a relaxing wonderful experience
Linda M

Customer since 2011

★★★★★
Amazing, I always enjoy going to MD spa,dr gray is the only one I can trust, so far I'm so happy with every thing he had done for me.
Reem M

Verified customer

★★★★★
Cindy is wonderful, kind, caring and funny. My treatment went so well thanks to her. I will come again and will recommend MD Laser Spa to everyone!!
Anonymous

★★★★★
My appointment at Dr. Gray's office was great !
Renee M

★★★★★
I have been treating with Dr. Gray for the past 7 years. I trust him completely. His staff is always friendly, professional and knowledgeable. I would strongly recommend this facility for any type of treatments available on the market.
Eleena G.

★★★★☆
The services provided are always top notch! They make me feel special and lovely. The only complaint I have is that they schedule the clients a bit too close together. Should allow at least an extra 15 minutes between services.
Anonymous

★★★★★
clean, friendly — simply wonderful
Anonymous

★★★★★
I was very happy with my experience. We made a plan to get my skin in great condition. They made sure I felt very comfortable and concerned about my issues. I am definitely going back. I have only received 3 chemical peels but it has made a big difference. I wasn't harassed into buying only their products. I am continuing my services and staying at MD Laser Spa
Laura A

Customer since 2012

★★★★★
Cindy is excellent!!
Silvia M

★★★★★
Very clean, very nice – took the time to make me feel comfortable
Suzanne F

★★★★★
I was very happy with my experience. We made a plan to get my skin in great condition. They made sure I felt very comfortable and concerned about my issues. I am definitely going back. I have only received 3 chemical peels but it has made a big difference. I wasn't harassed into buying only their products. I am continuing my services and staying at MD Laser Spa
Laura A

Customer since 2006

★★★★★
So, I have been going to MD lazerspa for several years and am always very happy with, not only the results but also, the overall experience. I have been struggling with pigment problems and lots of spider veins, but have been afraid of the lazer. Well! Let me tell you that Cindy was amazing with my fears and ny veiny skin. Even though I had a quick treatment, the results were amazing and really noticeable. I was able to leave the house without any concealer. Thanks Cindy and Dr. Gray.
Michelle S

Customer since 2013

★★★★★
My first thought when I came in for a Dermasweep facial was "I want to work here. Everyone is so nice and their skin is beautiful!!I I love Amanda! Cindy and Amanda are so sweet and knowledgeable. They make you feel cared about. I had a great experience. I'm looking forward to coming back for my facials and other services. Thank you Cindy and Amanda!
Suzanne S

★★★★★
clean, friendly — simply wonderful
Anonymous

Customer since 2005

★★★★★
Great service. Therese took the time to explain everything she was doing. I had two procedures done and had no discomfort during or following the procedures.
Patty M

★★★★★
Dr. Gray's office and staff are awesome!
Jackie C

★★★★☆
Faye is Fabulous!! Trust her and you will not be sorry. She is a real professional in what she does. Diana is absolutely fabulous.. she cares is accommodating and knows the front office and products. I have been going to this spa for Seven years!! They still treat me like their only client.
Beverly D.

★★★★★
The women are always professional and helpful. Always kind. Offer suggestions as if it was their own skin they were treating. Drive from Hayward to see them. Love the place.
Anonymous

Verified customer

★★★★★
Cindy was fantastic. I was extremely nervous as I had experienced some horrible bruising in the past with injectables. She set my mind at ease and then was so careful and cautious. No bruising whatsoever. She also made suggestions about options for the future, without making me feel I had to make a commitment right then.
Anonymous

Customer since 2005

★★★★★
I look forward to my visits
Sandi D

Customer since 2013

★★★★★
I love coming here for any needs I have. Great service, lovely and kind women, and I leave feeling a lot better!
Suzanne S

Customer since 2006

★★★★★
Love this place for facials and laser treatments , professional, efficient, and qualified staff. They also have the best products for your skin regiment.
Kaety F

★★★★★
This is a fun, friendly, attractive establishment with many options and terrific periodic specials and special events.
Grayce S.

★★★★☆
I have been going to Cindy Grounds, RN at MD Laser Spa and was sad to hear she was leaving, but very happy to hear that she is going to Encore Med Spa in Walnut Creek! She is amazing – the best at what she does!!!
Jen M.

★★★★★
I honestly don't know how long I've been going to MD Laser Spa- maybe 5 years? I can't attest to any of their injectables or invasive procedures. I love the Microdermabrasions and Jesser Peels! My skin glows for days afterwards! The prices are fairly competitive in comparison to other places and they offer financing. The prices for their various skin creams, etc. seems a bit expensive though. Tracy is the best! I've only been seeing her for a few months but am really happy with her so far. She always calls me a few days after my treatments to check in and make sure I am doing OK (I have sensitive skin and have had some bad experiences with other esteticians in the past). Her schedule is really flexible too, which makes scheduling appointments really easy.
Amt T.

Customer since 2012

★★★★★
I can't say enough about how Cindy is so compassionate, supportive and caring throughout my appointments with her. She is amazing!
Janay M

Customer since 2012

★★★★★
I had a great experience! My consultation was on Halloween so the atmosphere was fun filled and warm. Cindy was wonderfully friendly and inviting. She offered great recommendations for my skin and there was no pressure. She was great! I'm glad I had the experience!
Linda M

★★★★★
I thoroughly enjoyed the whole evening, it was very fun!
Anonymous

★★★★★
I have been going to see Dr. Gray since 2007 for botox and fillers. Dr. Gray has always listened to my concerns and what type of treatment I would like. He does a great job in making my face look not only great but also natural (considering sometimes all the fillers he injects).
Marlene B

★★★★★
My first thought when I came in for a Dermasweep facial was "I want to work here. Everyone is so nice and their skin is beautiful!!I I love Amanda! Cindy and Amanda are so sweet and knowledgeable. They make you feel cared about. I had a great experience. I'm looking forward to coming back for my facials and other services. Thank you Cindy and Amanda!
Suzanne S

★★★★★
Janet gave me a great experience with my hydrofacial! No experience before yesterday. Would recommend!
Anonymous

★★★★★
Tammy Siwik has provided me with outstanding service, support and most of all RESULTS. Feh is amazing.
Lenore C.

★★★★★
Shelly consistently does a great job! She is very gentle and her advanced skills always provide a result I love!
Jane C.

Customer since 2007

★★★★★
Cindy is awesome! I was there yesterday to get Botox and filler in the same two places as always. Cindy gave me some great suggestions about a couple of other areas that I hadn't even noticed were in need of a little "TLC". She thoroughly explained everything she thought would be helpful to me, and went over the cost of everything. The ladies in the front office are so nice and helpful, as well. You guys are all FANTASTIC!
Joanna H

★★★★★
Thank you so much for hosting this annual event. It was a very fun evening and I had a great time talking and meeting with new ladies.
Anonymous

Customer since 2007

★★★★★
She gives a great microdermabrasion, dermasweep and peels. My skin always looks fantastic afterwards.
Anna Marie D

Verified customer

★★★★★
Always excellent
Anonymous

Customer since 2009

★★★★★
From the peaceful waiting room to the staff and the services. It is perfect all around.
Kim C

★★★★★
Janet provided an excellent experience. The DermaSweep was relaxing and made my face feel fabulous. Janet also offered advice on other services that I would benefit from. I am a long time customer of MD SPA and have recommended it to numerous people. I trust Dr. Gray and his staff completely.
Rebecca P

★★★★★
Great staff good experience
Anonymous

Customer since 2011

★★★★★
Awesome micro dermabrasion by Janet as always. Thanks janet
Melanie L

★★★★★
I love going to MD Laser Spa, and I love Amanda! I feel confident that everyone there is knowledgeable and they provide great services. They carry the products I want to buy; never recommend more products than I need, and I always look great when I leave, too! I don't go to any other spa for facials or cosmetic services.
Anonymous

Customer since 2009

★★★★★
Great staff, Dr. Gray is awesome!!
Beverly M

★★★★★
Always great service at MD Spa.
Anonymous

Verified customer

★★★★★
I started going to MD Laser Spa a year ago when I decided that my glabellar line (frown line between my eyes) was just getting too deep and made me look tired and mad. I was reluctant to try botox but decided it was time. Dr. Gray did my first treatment–botox and also got me started on a great facial regimen. At my follow-up he used restylane to further diminish the appearance and depth of the line. I could not be happier! Subsequent treatments (2) have been done by the nurse. She is WONDERFUL as well! My face does not look or feel frozen and I just feel that my face once again reflects the youthfulness I feel inside. Great service…very professional
Anonymous

★★★★★
1st time ever in the office and soon as I walk in I was greeted by staff which was amazing very friendly funny. And by the time I was done with my paperwork They take me back right away in less than 5 minutes Doctor Robert Gray was with me For my lip augmentation he explained what the process was and recommended what would be best for me and I told him what I wanted to see .Hands down on the best experience I can say for a first timer I will definitely refer and recommend and be back.
maya l.

★★★★★
My experience couldn’t have been better!!
Tamara S.

★★★★☆
Love the staff at MD Spa!
Anonymous

Customer since 2006

★★★★★
Always professional, always very helpful and informative, always friendly
Conchita K

Customer since 2010

★★★★★
Had a Dermasweep. All went well and service was superb!
Kelly J

★★★★★
I've been a client for over 5 years and have only wonderful things to say about the staff and the service I have received. My skin at 50 looks better then when I was in my 30… and that's the truth! I will continue to go and try new treatments.
Anonymous

Customer since 2010

★★★★★
Dr. Gray did my rhinoplasty about three months ago. I have never felt so good about myself in my life. He did exactly what have always wanted, and not what he wanted my nose to look like. It's perfect now, and I NEVER thought I would say that!
Rachael S

Customer since 2010

★★★★★
As always I felt beautiful walking out of the Spa.. The customer service is outstanding. Janet explained a few things that I was doing wrong so now I'm even going to be happier with how I look :o)
Carla B

Customer since 2005

★★★★★
I love all the care and service at the MD SPA All the staff are knowledgable, curtious and Kind. I love going thee. I see so many inprovments in my skin. Special Thanks goes to Cindi my RN and Advisor. Sincerest Thanks to all
Tina O

Customer since 2013

★★★★★
The service is quick yet meticulous. No time is uselessly wasted and I like it that way. The staff is kind and at your service and are informative about the products they sell without being pushers. All these things are important to customers.
Chirine M

★★★★★
Great Service!
Amy S

★★★★★
I always have an excellent experience. They take good care of me and I feel confident in their services.
Anonymous

Customer since 2005

★★★★★
Excellent as always. I have referred a number of friends to MD Spa and they are all very pleased as well. Thanks for all the time you take to make each person feel special.
Rebecca P

Customer since 2005

★★★★★
Cindy was great! It was just what I needed before I left for vacation. I look great thank you again!!!!
Renee M

Customer since 2005

★★★★★
The Products and services are superb! I enjoy interacting with everyone there. They are a little pricy, but isn't everything anymore! It is hard to say no to them.
Tina O

Customer since 2005

★★★★★
I loved it. My face felt great after we were done.
Sandi D

★★★★★
Cindy is a WONDERFUL nurse… caring, patient and very skilled in what she does !
Anonymous

★★★★★
One of the best service I have ever had. They want me to return and recommend my friends and family. Their philosophy is to provide the best product that is good for my face not to make money for the vendors. The atmosphere is warm and friendly
Tina O

★★★★★
Great results! that started with Diana, the front office manager, who fitted me in and turned backflips to work with my crazy schedule and in my long-distance travel to book me specially with Feh (pronounced Faye), that's Nurse Feh, who holds, besides nursing cosmetic certificates, a Nurse Practioner credential, to whom I was referred by several friends for undereye and Botox treatments… I honestly could not believe what an amazing job she did. I had a particular situation with the skin around and under my eyes that made correcting the problem "impossible" (that is, according to my know-it-all Beverly Hills cosmetic surgeon, who is also a friend). I swear, literally within 7 minutes the problems disappeared! I have been trying to correct this problem for a while. Looking good has consequences… the most undervalued and under-discussed topic, oddly enough, in our culture, which is how much good looks works to people's advantage. Because of Feh, and I say this with all the modesty and appreciation I can muster: I'm back in the game. I travelled 2 hours to be treated by Feh. I would have travelled 2,500 miles for these results. I can say without hesitation: Feh practices a kind of medical aesthetic magic. Just as importantly, she is wise, personable, professional and practices what she proclaims: "lives to make others look their best." Furthermore, Diane is one of the most down-to-earth and efficient managers I have worked with in a long time… She reinforced my resolve to make the trip and made the visit happen along with making me feel right at home. Both she and Feh completely complement and compliment one another: Most of all, both are homegirls who know how to make an elegant experience fit like a glove.
Tom C.

Customer since 2011

★★★★★
Janet is amazing, by far the best facials I ever have had. I have had four with her thus far and hope to have many more
Melanie L

Customer since 2013

★★★★☆
I received great service from Cindy. As this was my first experience, she helped me to feel comfortable and educated me in the process. The office was busy with a slight wait prior to my appointment but once it was my turn I was not made to feel rushed. Overall, it was a great appointment and I am looking forward to my next visit.
Mark F

★★★★★
Janet was fantastic! What a difference in my skin already and that was just the first treatment! Its so refreshing to meet with a skin care specialist who is so well educated and obviously cares about her patients. A professional through and through. I WILL be back…
Anonymous

Customer since 2012

★★★★★
Janet did a great job!
Theresa R

★★★★★
Amanda is so great with her cheerful personality. She does a quick job and came in on her day off to give me my peel. Thanks Amanda!
Rebecca A

Customer since 2005

★★★★★
One of the best service I have ever had. They want me to return and recommend my friends and family. Their philosophy is to provide the best product that is good for my face not to make money for the vendors. The atmosphere is warm and friendly
Tina O

★★★★★
I had a great experience with Dr. Gray and his team. The office was very pleasant, friendly and kind. Dr. Gray spent enough time with me so I could understand what the procedure was going to be like and what to expect afterwards. I am happy with the results so far and continue to see improvement! Thank you Dr. Gray!
Anonymous

★★★☆☆
I was disappointed with the experience. My esthetician was 15 minutes late to arrive and I was not prepared for what to expect after the procedure. Still waiting to see the results
Anonymous

Customer since 2013

★★★★★
Visited MD laser spa for some laser hair removal – ouch! I know all the women that read this will call me a pansy…Im ok with that 🙂 Despite being painful, Cindy was great and everyone there was full of personality and just cool in general.
Mike R

★★★★☆
The facility is very clean and attractive. The receptionist was friendly and knowlegable. It was my first visit . I had won a free prodecure and had an appointment for a Derma Vac. The tectitian was 15 mintes late to my appointment which dissapointed me. The Derma Vac was nice but I probably would not have it done again unless I had a specific need, like after a chemical peel.
Anonymous

★★★★★
Great as usual
Reem M

★★★★★
Amanda is amazing! She is very fun, personable and professional.
Kelly B

Customer since 2006

★★★★★
Several months ago I came down with a serious case of shingles on the left side of my face. I was initially misdiagnosed and as a result, there has been some significant scarring, discoloration and a small part of my left nostril is deformed. Once I healed, from the virus, Cindy began to treat the scarring and discoloration. With IPL treatments.Where I really needed to apply heavy concealer to cover the scarring, I can now use minimal amounts of cover up. The discoloration is so much lighter now. Thank you Cindy. You are really the best
Michelle S

★★★★★
Janet provided an excellent experience. The DermaSweep was relaxing and made my face feel fabulous. Janet also offered advice on other services that I would benefit from. I am a long time customer of MD SPA and have recommended it to numerous people. I trust Dr. Gray and his staff completely.
Rebecca P

★★★★★
I am turning 60 this year and looked every bit of it! I scheduled and appointment for Radiesse (sp?) as filler. I was there for 2 hours as the 2 nurses carefully and meticulously worked on injecting the filler in the needed area's. Great care and thought was given and explained with each are they were concentrating on. I was given a numbing cream at the beginning to help with the discomfort and intermittent mini ice packs throughout the procedure. I only had this procedure yesterday, so my face is still a bit puffy at the injection sites, but I can already see a huge difference! Gone is the "marionette mouth" lines which I have had a hated for at least 10 years! Also greatly reduced are the nasal labial lines around my nose. My cheeks have a nice natural plumpness to them and those teeny tiny lines around my mouth are gone, as well. if this is only Day 2, I am excited about how things will look in a week or so. The entire staff at MD Laser Spa is professional, friendly and empathetic. I highly recommend them and will return.
Anonymous

Verified customer

★★★★★
Dr. Gray and his team are experienced, knowledgable and offer top of the line products and services. It is so nice to have MD Spa in downtown Pleasanton! I recommend that you treat yourself in the new year.
Anonymous

★★★★★
The staff and Dr. Gray are absolutely wonderful. They are very informative and educate you on any and all questions you may have on any treatment. They are always pleasant and considerate and confidential.
Jackie C

★★★★★
I have been to Md laser spa for different skin treatments. NP Feh is absolutely the best! I won't go to anybody else! She is very knowledgeable and very easy to talk to about skin concerns and expectations!
Preet E.

Verified customer

★★★★★
It is a pleasure to write a letter of recommendation on behalf of Dr. Gray. I was looking for a doctor who could injection fillers into my cheek area. I found Dr. Gray on the internet and read some referral letters posted. I decided to make an appointment with Dr. Gray and was happy I went to see him. There are so many different fillers on the market today and I did not know which one would be best for me. Dr. Gray explained, in detail, the differences which made my decision to use Radiesse as a filler. I will definitely see Dr. Gray again in the future.
Anonymous

★★★★★
I thoroughly enjoyed my DermaSweep. Evelyn is great and very knowlegable regarding what should be done to help keep your skin looking nice and healthy.
Anonymous

★★★★★
Until today, I have never had Botox and fillers. I am over 60 and looking younger seems like a great idea. The Spa is fabulous! The staff were very polite and comforting and nurses were very professional and passionate about their work. The results are amazing. I also really like it that an actual plastic surgeon owns the Spa and also does procedures on site. I highly recommend MD Laser Spa.
Robert C.

★★★★★
Loved my results. What I really like is that these results will last for years. Dr. Gray is a true artist.. He listened to my concerns and offered solutions.
Anonymous

Customer since 2013

★★★★★
Love Amanda, she is great!
Kelly B

★★★★★
I had the most amazing treatment by Feh Azima FNP-C @ MD Laser Spa in Pleasanton. Feh is absolutely wonderful – detail oriented, attentive, and gives me exactly what I need! I leave her office feeling fabulous!! Her skills are priceless – I am even referring my daughter to see her
Corina N.

★★★★★
Dr. Gray is a wonderful doctor who really listens to you. He sits down and doesn't have his hand on the doorknob waiting to leave. He always explains exactly what he's doing and if you have questions, he's more than willing to explain. I've had a couple of non-surgical procedures and am thrilled with the results. I would highly recommend him & his staff.
Tami T.

★★★★★
Love coming at MD spa. Service is always excellent and Cindy is my favorite. I would not want to be treated by anybody else. She is lovely, kind, patient, and most important very skilled in her art.
Anonymous

★★★★★
The staff is the best.
Anonymous

Customer since 2013

★★★★☆
I received great service from Cindy. As this was my first experience, she helped me to feel comfortable and educated me in the process. The office was busy with a slight wait prior to my appointment but once it was my turn I was not made to feel rushed. Overall, it was a great appointment and I am looking forward to my next visit.
Mark F

Customer since 2012

★★★★★
Excellent attention.
Silvia M

★★★★★
Excellent !!!
Diana G

★★★★☆
Professional and super friendly at the same time.
Chirine M

★★★★★
The Dysport is great; the results came within two days. Dr. Gray is a pro!
Anonymous

Customer since 2007

★★★★★
Excellent facility. A credit to the City of Pleasanton.
Michele C

★★★★★
Love the results I get every time.
Anonymous

Customer since 2012

★★★★★
My experience with Dr Gray and Kristen was wonderful. I appreciate that they are available on Saturday's. Great team!
Kimberly B

Customer since 2006

★★★★★
Excellent help and service always and whenever I visit!
Constanze E

Customer since 2013

★★★★★
I had a great experience. Wonderful professional staff.
Diana G

Customer since 2005

★★★★★
I love my facials there
Sandi D

★★★★★
Oh my goodness, I had the Skin Tight done by Terese and it was wonderful. I was able to see a significant difference just with one treatment, I could not believe it. Terese took her time and she explained what she was doing and wanted to be sure that I was feelling comfortable with the heat settings throughout the entire process. I did not feel she was on a clock and she took her time reviewing my chin and lower part of my face to see what areas needed to be worked on more than others. Fantastic love this place and will be coming back for sure, Terese is the best.
Rosana J

★★★★☆
This Spa seems to have a lot of changes going on right now and I am not sure they are for the good. MAY consider finding another place to go.
Anonymous

Customer since 2013

★★★★★
Loved it!!! Everybody was great! And I got educated on a lot of stuff when I was there!
Kristin E

★★★★★
Great experience with services. Dermasweep with Janet was very effective and came with a tension relieving facial massage. The Spa Director was welcoming and just plain fun!
Anonymous

Customer since 2009

★★★★★
Always excellent, friendly and timely service.
Karla G

Customer since 2005

★★★★★
Perfect…
Mary N

Customer since 2014

★★★★★
I will tell my friends about MD Laser Spa!
Denise Y

Customer since 2012

★★★★★
I really enjoyed my facial from Janet.
Helen M

Customer since 2007

★★★★★
I have been going to see Dr. Gray since 2007 for botox and fillers. Dr. Gray has always listened to my concerns and what type of treatment I would like. He does a great job in making my face look not only great but also natural (considering sometimes all the fillers he injects).
Marlene B

Customer since 2005

★★★★★
I love my facials and I always look better afterwards.
Sandi D

Customer since 2011

★★★★☆
I was greeted immediately by Therese and Janet. Then Therese escorted me to the room for my treatment. She was delightful chatting and answering my questions. She made me feel comfortable with the procedure. Afterward, Janet applied the make-up for me and matched the color perfectly.
Rosemary H

★★★★☆
There was a change in their staff and a little misunderstanding with my file transfer but they were very good at clearing everything out without a problem. Such manners really make me appreciate doing business with them.
Chirine M

★★★★★
As a male coming in for derma sweep, I had NO idea what I was in for. Amanda was cordial and very sweet to explain to me every step of the process. Now I know what my wife's been up to all these years 🙂
Ron S

★★★★☆
great personalized care and attention
Anonymous

★★★★★
Great experience! Happy with the results. Many thanks to Cindy!
Anonymous

★★★★★
I always feel "special" when I come to this Spa!
Anonymous

Customer since 2013

★★★★☆
So far, so good. Haven't had anything done yet but the consulation went well and I felt like the information that was given to me, was honest and helpful
Kathryn H

Verified customer

★★★★★
Cindy was the best! It was the end of the day for her and she didn't let it show. She took the best care of me and was so good at explaining the procedure and what to expect. Awesome!
Anonymous

Verified customer

★★★☆☆
I've been coming there for a few years now. Cindy usually does my injections. While I appreciated that Therese wasn't as aggressive as Cindy (suggesting everything under the sun. She did poke me more times than I thought necessary for the amount of units I got. Only 45 this time. I usually get 60-75. I also felt a bunch of product run down my face (waste?? who pays for that…me?. She did however offer me samples of skincare. I liked that. NO ONE there has ever offered me any kind of sample before. Also I bruised nearly ever where she injected. I've only bruised once with Cindy, when she did my lips.
Anonymous

★★★★★
I cannot be more satisfied with my services in MD LASER SPA Fey is one of the most amazing aesthetic nurses i have ever came in contact with not only did she work with me to achieve exactly what i was looking for but she fixed some problem areas that other aesthetic nurses/doctors declined to do in the past she is AMAZING! Also a big shoutout to Diane! i am always greeted with a smile & she always works with my busy work schedule and gets me in as soon as possible SHE IS THE BEST! !
Yuli Q.

★★★★★
I visited MD Laser Spa after receiving an email promoting their latest injectables. I was overdue for Botox and immediately called and Diane (the front desk lady) was very attentive and scheduled me for the only day I could come in, that was for Saturday, yesterday. My reason for this visit was two-fold, I really needed it, and I also wanted to try their newest RN, NP, Kristi Guest – I've not been happy with any of the results I've received at other places in the area. I was told over the phone by Diane about the new nurse's experience and I felt confident and booked my appointment. Nurse Guest listened to my needs and expectations and then proceeded to explain her technique and reconfirmed to me that she would work on the areas I requested and what to expect in the next few days and finally to see the results we are targeting in about two week. The injections where not painful, it helped that they offer ice packs that really numb the areas and so you really don't feel anything. She was quick and so far no bruising. She also scheduled a two-week check so that she could make sure all is we had expected and perhaps do retouching if need be — at no cost to me. The cost for my visit yesterday was what I expected (competitive) MINUS the discount I received since I responded to the email offer. It has not yet been 24-hours since my injections and I am already seeing results, especially with my naturally one-sided droopy brow which I have had as a result of a childhood injury — and THIS is the real reason for seeking cosmetic intervention, beside the crows feet. Already, my brow/lid has lifted and for that alone I am so thankful. Well worth the visit and the investment, there was no extra wait time, and Nurse Guest was absolutely pleasant, unpretentious, realistic, and focused on the purpose of my visit. Both Nurse Guest and Diane are very professional, thoughtful, and excellent manners! I highly recommend receiving your Botox from Nurse Guest.
P M.

★★★★★
Therese is amazing and always spends enough time to ensure that treatments are done correctly and with great results.
Tisa B.

Customer since 2005

★★★★★
Very good experience
Norma V

Customer since 2011

★★★★☆
Great service!!
Anna N

★★★★★
Kristi is awesome. She made me comfortable and well informed and was gentle when performing the procedures. Diane was wonderful upfront, as well. Thank you ladies.
Kimberly B

Customer since 2005

★★★★★
I have a monthly facial and enjoy them very much. I think that it keeps my skin hydrated and moisturized.
Sandi D

★★★★★
Several months ago I came down with a serious case of shingles on the left side of my face. I was initially misdiagnosed and as a result, there has been some significant scarring, discoloration and a small part of my left nostril is deformed. Once I healed, from the virus, Cindy began to treat the scarring and discoloration. With IPL treatments.Where I really needed to apply heavy concealer to cover the scarring, I can now use minimal amounts of cover up. The discoloration is so much lighter now. Thank you Cindy. You are really the best
Michelle S

Customer since 2012

★★★★★
Excellent explanations as we progressed. I like knowing what's going on and what it means. 🙂
Ron S

Customer since 2012

★★★★★
Service was awesome, Lovely employees
Shalini J

★★★★★
Dr. Gray is wonderful. I have never been to a Plastic Surgeon who always gives me the look I desired in a pain free beautiful setting. Staff was warm & welcoming.
Susan O

Customer since 2007

★★★★☆
Very helpful and educated staff!!
Jodell B

★★★★★
I had a great experience in your office. Friendly and prompt. I love it. Thank you!
Sheila P

Customer since 2011

★★★★★
Cindy is the sweetest! Love her hugs.
Laura K

★★★★★
Always love visiting Cindy – she's great!!
Julia E.

★★★★★
Love Them! Everyone is so kind & always stays in my budget.
Jenny R.

Verified customer

★★★★★
Great friendly service. Excellent experience and my surgery turned out great. I would definitly go back again.
Anonymous

★★★★★
Very warm courteous and professional… because of this atmosphere I will continue to go back.
Anonymous

★★★★★
Patient and helpful staff answered all my questions.
Anonymous

★★★★★
As a male coming in for derma sweep, I had NO idea what I was in for. Amanda was cordial and very sweet to explain to me every step of the process. Now I know what my wife's been up to all these years 🙂
Ron S

Customer since 2012

★★★★★
I love Janet!!! I have gotten 3 chemical peels from her and I wouldn't go anywhere else.
Theresa R

★★★★★
Attractive spa downtown Ptown. Pleasant and helpful staff. Love Janet. She's is a terrific esthetician. Provides great service. Makes you feel comfortable, is knowledgeable Great sense of humor.Her skin is lovely, so she must know what she's talking about. Doesn't try to over sell you.
Barbara B

★★★★★
This was my first visit, I went in for lip injections and the whole staff was super sweet and attentive. Shiva performed the procedure and was so gentle, kind and patient. I was nervous but they made the experience so much relaxing. Barely any swelling, bleeding or bruising would definitely recommend!
Ivette T.

Verified customer

★★★★★
As always, a wonderful experience at MS Spa!
Anonymous

Verified customer

★★★★☆
WOW! wish i had done this a long time ago, i love the outcome and my friends can't stop complimenting how much younger i look
Anonymous

Verified customer

★★★★★
I felt like the "Technician" had my best interests at heart. Services were targeted on troubled areas and was given positive advice on procedures to follow up on at home, as well as some ideas about what products would work best for my skin type. I have no problem recommending md spa to family and friends.
Anonymous

Customer since 2007

★★★★★
I began with a photofacial, and have since been hooked, because, not only the expertise about the amazing products (Skin Medica, Latisse, and Obaji are my faves), but I feel like I'm giving myself a little reward for being an overworked professional and mom. I don't have to look like it, do I? So excited for the next step, Laser hair removal.
Kirsten H

★★★☆☆
The person doing my service was very nice and did a great job, however my personal feeling is that these girls dress too sexy for a upscale spa/salon. They maybe cute and all, but this is a classy place, right? I do not mind casual, but it's a salon not a night club. I have also had several of my appointments "rescheduled" on me and it is difficult to sometimes fit in a time to go and annoying, since it has happened more than once. All the negative behind, my service was excellent and I guess that is why I keep coming back!
Anonymous

★★★☆☆
As always the facial was fantastic. I have to be honest though, normally I pay 100-125 for micro derm and this visit it was 155 and had no idea. The service was great but not happy with the increase that I did not plan for. Also, poor aesthetician had to keep going out of the room to answer phones. Not relaxing…. Quite distracting I have never experiences such interruptions in all my time having a facial.
Anonymous

★★★★★
Janet and staff are wonderful!
Anonymous

★★★★★
Corina and Diana were absolutely wonderful to work with. I felt right at ease from the 1st phone call with Diana at the front desk through to the consultation with Corina and getting me in the next day for treatment. Would definitely recommend – I was there for 3.5 hours for treatment, by my choice to get as much done on a Saturday as possible. Corina was awesome through the whole process.
Sandra D.

★★★★★
MD Laser Spa is the best! The entire staff is extremely friendly and knowledgeable about all the procedures and products. I had an emergency need and Diana went out of her way to make everything work. I love the various facials offered and product selection. Thank you to a wonderful team!
Karin P.

Customer since 2007

★★★★★
My skin looks so much better!!!
Deborah M

★★★★★
I've been going to MD Spa for years. Consistently good. 5 stars
Michele C

★★★★★
I love Janet!!! I have gotten 3 chemical peels from her and I wouldn't go anywhere else.
Theresa R

★★★★☆
I always LOVE my visits to MD Spa! My best interests are keep in mind and any questions or concerns I have are addressed right away. The prices are a bit high and I do wish could be brought down some, but the level of care is there.
Anonymous

Customer since 2011

★★★★★
Great
Reem M

Customer since 2005

★★★★★
Excellent service. Thank you!
Lisa B

★★★★★
Excellent knowledgeable staff! Dr. Gray is well know for his expertise in this business.
Anonymous

★★★★★
I had an IPL with Cindy. The experience was a new one for me but Cindy made it – as usual – a wonderful one.
Anonymous

Verified customer

★★★★★
I've been going to MDLaserSpafor many years. The staff is very helpful, listens to your skin care needs and recomends what's will best work for you. I've had many procedures and would highly recommend DrGray for all surgical and non surgical needs. Extremely professional. The environment is quite comfortable and I have never felt that they are pushing their products onto you.
Anonymous

Customer since 2006

★★★★★
I love the results. Cindy provides the most amazing, personalized service.
Michelle S

Customer since 2012

★★★★★
Cindy was awesome. I provided her with my main concerns and my budget. She worked within my budget constraints and I walked away feeling like a million bucks. What a caring soul.
Kimberly B

★★★★★
Very nice and warm environment. Cindy is very careful and thorough in all the procedures. Always feel that recommendations are very honest and not into the making money kind of thing. I am very happy Witt the services so far.
Wanda R

Verified customer

★★★★☆
I loved the team and Cindy was patient and made me feel comfortable.
Anonymous

★★★★★
Cindy and Amanda are fabulous! I am now hooked on micro dermabrasion & photo facials! Cindy is wonderful and explains everything she is doing. It takes the anxiety out of any procedure. (Well…at least most of the anxiety!)
Haylie D

Customer since 2013

★★★★★
I really have had very delightful experiences at MD laser spa. Amanda is fabulous. Very informative about my skin style. What I really like is she is not pushy about products or services. She explains abd suggests stuff but doesn't pressure me to buy stuff unless I say I am interested. It's clean and everyone is professional .
Sally R

★★★★★
The women are always professional and helpful. Always kind. Offer suggestions as if it was their own skin they were treating. Drive from Hayward to see them. Love the place.
Anonymous

★★★★★
Great first impression. They saw a conflict with my original time so they called me and rescheduled me. Other places I've been to just let me come in and wait an hour till they get to me. The staff is super friendly and Dr. Gray not only has a wonderful personality but also provided a thorough consultation giving me my options very clearly as well as delivered my first treatment. I'll be back again for sure.
Anonymous

★★★★☆
Love the staff at MD Spa!
Anonymous

Verified customer

★★★★★
great experience!
Anonymous

Customer since 2007

★★★★★
Always enjoy my visits! Great care, tons of knowledge!
Julia E

Customer since 2011

★★★★☆
I just purchased a package of dermasweep facials with Amanda, and plan to return this Fall for follow up photofacials with Cindy.
Kris B

Verified customer

★★★★★
In and out with no fuss.. great results.
Anonymous

★★★★★
I have been going to Dr. Gray for various different procedures for several years . I can't say enough about the power of IPL I've been very very pleased with those treatments!!! I see Shiva for filler and injections and I just have to say that this practice is incredibly lucky to have her, she is truly an artist !she is amazing with how she looks at your face and determines where to do Botox or what filler might be needed. I recently had her do some filler in my lips and she always does an absolutely lovely job….. so that they don't look unnatural and you don't have any strange side effects. They always look perfect !! she is absolutely excellent!!! Here are some pictures of the results
Lauren V.

Customer since 2010

★★★★★
I always enjoy my visits to the MD Laser Spa. It has a very pleasing atmosphere,friendly people, and the results of what I am having done works for me.
Juanita D

★★★★★
Love this place for facials and laser treatments , professional, efficient, and qualified staff. They also have the best products for your skin regiment.
Kaety F

Customer since 2012

★★★★★
Very professional and I felt confident after being educated regarding expectations following my treatments.
Karen M

★★★★★
Had a very positive experience with Shiva Seyedabadi at Dr. Gray's office recently. The visit was for Botox and filler. Shiva is a very skilled injector and uses the ideal products suited for each area. She has an eye for beauty and symmetry and her injection techniques help us achieve great results. I have been going to her for several years and am happy to recommend her to others.
Lisa B.

★★★★★
love Amanda, polite -professional
Suzanne F

Customer since 2005

★★★★★
Excellent staff and services
Tina O

Customer since 2012

★★★★★
Courtesy and competence. Perfect experience. Highly recommend.
Asit G

★★★★★
Very pleased with service, quality of work and overall experience.
Tracie F

Verified customer

★★★★★
The staff is always very helpful and cheery!
Anonymous

★★★★★
Janet was fantastic! What a difference in my skin already and that was just the first treatment! Its so refreshing to meet with a skin care specialist who is so well educated and obviously cares about her patients. A professional through and through. I WILL be back…
Anonymous

Customer since 2009

★★★★★
Great experience
Linda M

Customer since 2013

★★★★☆
I went to laser spa for laser hair removal On my face, I have chosen only couple parts of my face, I went through 5 treatment package on my upper lip. Experience has been good, hair have diminished upto 90% so for the remaining 10% I have to get couple more treatments at a half price than the previous 5. Cindy is the person who does this, she is pretty knowledgeable but the treatment itself is pretty painful on upper lip , though I am glad I did not see any blisters which I was worried about. No pigmentation problem, only thing is its an expensive and time taking treatment, hopefully my upper lip hair will never come back. Some of friends said that hair does come back if there are hormonal changes in the body. Let's see if that will ever happen with me in which case I will post my experience on help after a few years. I wish this treatment could be less expensive to try on my legs and arms. For now I am happy to look at my face with a hair free upper lip.
Simran M

Verified customer

★★★★★
I recieved great service from the moment I walked in and throughout my treatments. The entire staff was very friendly and caring…considering that I was a little nervous, they made me feel very comfortable and pampered!
Anonymous

Customer since 2005

★★★★★
Cindy is a wonderful nurse and she knows her laser! I have great results everytime with her!
Charlotte R

Verified customer

★★★★☆
I loved my "peel" however felt a little rushed. Enjoy Amanda a great deal, but she needs to tone down her choice in work attire.
Anonymous

Customer since 2009

★★★★★
Cindy is fantastic as always! Your new front office staff was friendly and helpful.
Susan G

★★★★★
MD Laser Spa really has a lot to offer. The staff are extremely accommodating and skilled. I have gone in for the dermasweep and always leave there with my skin glowing, smooth and soft. If you are looking for a great facial, laser treatments or anything else to pamper yourself, this is the place to go.
Rachel S.

★★★★★
Friendly people and wonderful service (microdermabrasion facial) next up chemical peel! Would recommend this place to others!
Anonymous

Customer since 2014

★★★★★
Cindy was WONDERFUL! Experience and results were better than expected. 🙂
Tracy A

★★★★★
Kristi is AMAZING! True artist… Knows just what is needed to look your best, never over done – She has been such a gift!!!
Tracy A

Verified customer

★★★★☆
Enjoyed my visit.
Anonymous

Customer since 2012

★★★★★
I like the fact that they are so professional and confident …
Sammy K

Customer since 2013

★★★★★
I had my second IPL treatment yesterday. Cindy is awesome!! She makes a somewhat uncomfortable procedure actually enjoyable!! And she got me to go out and get a big floppy hat and long sleeve shirt to protect myself from the sun and I have happily done so! Thank you Cindy! No more sun damage for this ladybug!!
Susan S

★★★★★
Love this place! Shiva Seyedabadi R.N., does such a great job with Botox, Fillers, etc..She is s true artist. Her respect for the person, attention to detail, her passion for her job, are all things that keep me coming back to her.
Caroline N.

★★★★★
I can already see great skin tightening results with just one treatment of micro-needling RFID. Looking forward to two more sessions for the best results. Such a great SPA!!!!!
Carol S.

★★★★★
Wonderful staff friendly and knowledgeable
Linda M

Verified customer

★★★★★
The entire staff at MD is great! Very friendly and helpful! Dr. Grey is very down to earth and calming (if you are nervous about anything) and very skilled. I would highly recommend.
Anonymous

Customer since 2006

★★★★★
I love MD Spa. Dr. Gray and his staff are extremely knowledgeable about products and procedures. They are eager to provide information without the hard-sell for products and procedures I have experienced at other spas. This always allows me to really consider my options before making any decision about treatment.
Michelle S

★★★★★
Was seen initially by Cindy, who I always enjoy. My follow up was with Dr.Gray who was able to squeeze me in for a consult. He was very easy to talk to and was willing to answer all my concerns.
Leslie H

Customer since 2012

★★★★☆
This is a great place, love the staff, they do a great job!
Kali L

Customer since 2011

★★★★★
Janet is awesome!! I love her treatments, and how she can recommend facial products for my skin type! I also love how I feel I can talk to her about ANYTHING!!! 🙂
Carolyn D

Customer since 2005

★★★★★
Amanda was awesome and as usual.My skin glows!!!
Mary P

Customer since 2012

★★★★★
I really love it here! The staff is always extremely friendly and up beat, the facility is very comfortable even the other customers are super nice. My esthetician Amanda Morales is a genius with my face. I would recommend this place to anyone who enjoys great service!
Jennifer J

Customer since 2014

★★★★★
This was my first visit. Sian, the Spa Director and Kristi, RN were both extremely helpful and professional! I would highly recommend this Laser Spa.
Joan P

★★★★★
Amanda is amazing! Professional and so friendly.
Anonymous

★★★★☆
I went to laser spa for laser hair removal On my face, I have chosen only couple parts of my face, I went through 5 treatment package on my upper lip. Experience has been good, hair have diminished upto 90% so for the remaining 10% I have to get couple more treatments at a half price than the previous 5. Cindy is the person who does this, she is pretty knowledgeable but the treatment itself is pretty painful on upper lip , though I am glad I did not see any blisters which I was worried about. No pigmentation problem, only thing is its an expensive and time taking treatment, hopefully my upper lip hair will never come back. Some of friends said that hair does come back if there are hormonal changes in the body. Let's see if that will ever happen with me in which case I will post my experience on help after a few years. I wish this treatment could be less expensive to try on my legs and arms. For now I am happy to look at my face with a hair free upper lip.
Simran M

★★★★★
Always great service at MD Spa.
Anonymous

★★★★★
Oh my goodness, I had the Skin Tight done by Terese and it was wonderful. I was able to see a significant difference just with one treatment, I could not believe it. Terese took her time and she explained what she was doing and wanted to be sure that I was feelling comfortable with the heat settings throughout the entire process. I did not feel she was on a clock and she took her time reviewing my chin and lower part of my face to see what areas needed to be worked on more than others. Fantastic love this place and will be coming back for sure, Terese is the best.
Rosana J

Verified customer

★★★★☆
Cindy is great.
Anonymous

★★★★★
I'm already in love with my results! I can't wait to get back in for my next session!
Angela R

Customer since 2007

★★★★★
I love this MD Spa!
Quinlan K

Customer since 2012

★★★☆☆
Amanda is always great with my mom and now with me.It was a good experience
Andrea L

★★★★★
Amazing experience, the staff was extremely nice and helpful. Dr. Gray, was really sweet and answered any and all questions that I had asked of him. He carefully explained the after care process to me. The sweet lady in the front Diane was really helpful and offered us refreshments. Overall, the environment in the office was warm and professional. I do plan on visiting Dr. Gray, again with some more of my family members.
Freshta A

★★★★★
Had a wonderful experience and visit to MD Spa! The staff is always very nice and helpful. I will be a returning guest.
Anonymous

★★★★★
Had a wonderful experience and visit to MD Spa! The staff is always very nice and helpful. I will be a returning guest.
Anonymous

Customer since 2011

★★★★★
I had a bad experience somewhere else, I was very upset when I came to see Cindy. She is a very caring and understanding person who actually listened to me, also she is a perfectionist. I left there feeling so much better about my self. I wont ever go anywhere else
Sharon K

★★★★★
I've been seeing Shiva Seyedabadi R.N. , L.E. for over 5 years. She is truly gifted at what she does. She has always taken the time to study my face and do magic with her injections. She always talks to me about my budget and goals so there aren't any surprises. If you can get an appointment with her, you are lucky and will be very well taken care of. I wouldn't go anywhere else. Her approach is artistic and tasteful and no one knows I had anything done. Thanks to Shiva, I'm always looking my best!
Rafi A.

Customer since 2012

★★★★★
I love Amanda! The staff is extremely friendly greeting me by name. I am an African American woman who has had many obstacles with trying to find an esthetician that can help with my discoloration and Amanda was amazing. I saw a vast improvement in a matter of 3 months. This lady is definitely good at what she does!
Jennifer J

Customer since 2008

★★★★★
Always a good visit!
Barbara V

93.9% of our patients would refer their friends and family. Find out why.

Voted #1

Voted Best Medical Spa in Pleasanton, Livermore and Dublin for a record 8 times!

One fan described Dr. Robert Gray's work as "subtle yet superb." - Pleasanton Weekly
We also service the San Ramon, Tracy, Danville, Sunol areas on California (CA)
Voted #1

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